HR - What to do when . . . There's a Discrepancy in the Job Description - Part 2

ARTICLE 5

WHAT TO DO WHEN . . . . There’s a discrepancy on the Job Description

PART 2

By Nikki Viljoen – N Viljoen Consulting CC - March 2008.

So now we know what a job description is, let’s have a look at the case study.  Before we do that however, let me just say that often the question arises about whether job descriptions should be intentionally general to avoid the situation where an employee is obliged to carry out tasks and/or duties that are not specified in his/her job description. I have been advised that this has been looked at recently by the CCMA at an arbitration – let’s have a look.

Lets have my favorite protagonists. Mike and George.

Mike owns  a fleet of ‘horse and carriages’.  These are those huge big trucks that carry containers, sometimes they haul ‘double containers’.  We’ve all seen them and I am sure, often been stuck behind one going up a hill!  George is one of the drivers of the ‘horse’.  Mike’s business is both in the various ports in SA as well as in Johannesburg.  Mike’s vehicles transport the containers that are off-loaded in the ports and that must then be transported to where-ever the destination of the importer is, or alternatively from the exporter to whichever port the goods are leaving from for the exporter.   There are also times when goods must be transported from the manufacturer to the recipient’s depot.

This particular issue arose when there were no loads to be transported and George was requested to act as a convoy driver.

George refused on the grounds that he was a ‘horse and carriage’ driver and as such his duties were to upliftment and transportation of containers and therefore he was restricted to this. His refusal was supported by SATAWU.

Mike stated that the instruction to act as a convoy driver, was fair and reasonable and therefore within the requirements of the law and that therefore, George had no right to refuse to perform the task on the grounds that it was not specifically stated in his job description.

The CCMA Arbitrator was asked to decide “whether, under all circumstances it is reasonable to instruct horse and carriage drivers to do convoy work, when there are no loads available.”

Next week we will have a look at what the Arbitrator came up with.

Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za