Templates, Policies & Procedures on Sale until 29th February 2012

Templates, Policies & Procedures on Sale until 29 February 2012

Is there a problem between your sales and your delivery that is impacting on your accounts receivable? Could be a problem with your work or document flow.

Are your orders not being processed timeously or correctly? Could be a problem with your processes?

Do all of your staff ‘do their own thing’ when it comes to performing their administrative and/or operational duties. Could be your processes are not documented or are too complicated for them to stick to.

Are you aware of the requirements of the “New Company’s Act” and what your responsibilities are in terms of that Act?

If your reply to the first 3 questions was “yes”, chances are that your response to the 4th one was “No”!

Sadly, the reality is the impact that not having proper Templates, Policies & Procedures will have on your bottom line. Losses that will be caused, not only from theft but also from lack of consistent good quality productivity, or loss of a sale or client because of bad or shoddy service.

Many small business owners and ‘start-ups’ are very passionate about the product or service that they are providing or wanting to provide – that goes without question! Many more are so caught up with the ‘making’ the sale or getting the new customer, that the very infrastructure or “business of business” is badly neglected. Often the result of that is that hard fought for (and won) contract is negated and lost due to poor or non-existent delivery or bad customer service or worse yet, shoddy administration or operational requirements. Lost clients more often than not, translate into bad word of mouth publicity and that is not good for any company, big or small.

Much of this can be resolved, by just having the correct simple procedure or template or policy in place and in fact having some of these in place is a legal requirement.

In keeping with the fact that it is a brand new year, and many of us have the ‘intention’ of doing things the right way, or even better this year, I am putting all of my Templates, Policies and Procedures on sale until the end of February. Seeing that most of them are quite generic, this is a great opportunity for you to get the year going in the right direction.

Pricing Structure
For purchases up to R5 000 there will be a 7.5% discount
For purchases over R5 000 and up to R7 500 there will be a 10% discount.
For purchases over R7 500 and up to R10 000 there will be a 15% discount.
For purchases over R10 000 there will be a 20% discount

The Templates, Policies and Procedures cover topics such as (but not limited to)

The Acts

Administrations/Operations/Finance
Kitchens
HR
OHSA (Occupational Health & Safety)
Retail (including stock control)
Fleet Management

If you would like to see a detailed list of what is available, please contact Nikki Viljoen on 083 702 8849 or Nikki@viljoenconsulting.co.za

Let’s work together to grow sustainable businesses.